5days
Official request window
Request through Discord.
Discord's current policy allows a refund request for a Premium App Subscription within five days of the initial subscription purchase.
Pricing · Guarantee
Know your options before subscribing.
Luminox Premium uses Discord's native subscription system, including Discord's official billing support and refund-review process.
Clear, not misleading
This is a review window—not an automatic refund promise.
Discord reviews refund requests case by case and determines eligibility at its sole discretion. Luminox does not override Discord's payment decision or describe the five-day route as a no-questions-asked money-back guarantee.
Official policy controlsDiscord may update its billing rules. The policy shown by Discord when you purchase or request support always takes precedence over this summary.
Refund request
Four steps, handled in Discord.
Submit the request early and include the information Discord asks for before the eligibility window closes.
Check the purchase date
Confirm that the initial Premium App subscription purchase is within Discord's current five-day request window.
Find the payment ID
Open Discord User Settings and Billing on desktop or browser, or use the purchase confirmation email where applicable.
Contact Discord Billing
Use the email associated with the Discord account and select the Premium Apps billing category.
Discord reviews eligibility
Discord confirms the outcome after reviewing the request under its current Refund Policy.
Stop renewal
Cancel the subscription.
You can cancel a Premium App subscription through Discord at any time. Access normally continues until the end of the current billing period, then the subscription stops renewing.
Official cancellation guide →
Ask for repayment
Request a refund review.
Cancellation prevents a future renewal. A refund request asks Discord to review an eligible completed payment under its Refund Policy. These are separate actions.
Official request guide →Who handles what?
Payment protection stays with the payment platform.
This separation keeps the process transparent and avoids asking a buyer to send sensitive payment details through a guild channel.
Billing decision
- Processes the Premium App subscription.
- Stores the relevant payment record.
- Reviews refund eligibility.
- Handles cancellation and plan changes.
Product delivery
- Provides the plan capabilities described at purchase.
- Preserves server configuration during eligible plan changes.
- Explains features, limits and setup clearly.
- Provides a route for product-support questions.
Important details
Know the exceptions before checkout.
The standard five-day Premium App request window applies to the initial subscription purchase described by Discord's current policy.
A request within the window is not automatic approval. Discord determines eligibility and generally limits refunds by purchase category.
Refunds for Premium App purchases made through Apple's iOS payment flow are handled through Apple under the applicable App Store process.
Discord's policy also describes a possible prorated request when an eligible Premium App is removed from the server, submitted within five days of that event.
Buy with context
Start Free. Upgrade only when the guild is ready.
Compare the exact edition and plan first, then use Discord's checkout only when the value and limits are understood.